Return & Exchange Policy
We want you to shop with confidence. Our 5-Day Easy Return Policy gives you the flexibility to request a return or exchange within 5 days of receiving your order, subject to the conditions below.
Cancellation Policy
- Orders can be cancelled before they are shipped.
- Once an order has been shipped, it cannot be cancelled through our website.
- If you wish to cancel an order, please contact us as soon as possible before dispatch.
5-Day Easy Return & Exchange Policy
- Easy 5-Day Returns: Eligible products can be returned or exchanged within 5 days from the date of delivery.
- Return and exchange eligibility may vary by product. Please check the respective product page for any product-specific conditions.
- To request a return or exchange, the request must be raised within the 5-day return window.
- If pickup service is unavailable at your location, you may be required to self-ship the product to our office address.
- Return or exchange charges, if applicable, may vary depending on the product and circumstances.
- Products purchased as customized or personalized items are not eligible for return or exchange unless the product received is defective or incorrect.
Return Conditions
For a return or exchange to be accepted:
- The product must be unused, unworn and unwashed.
- The product must be returned with its original packaging, tags and labels intact.
- Products without original tags or packaging may not be accepted.
- The product should be in its original condition and suitable for resale.
- Return/exchange requests submitted after 5 days from delivery will not be accepted.
- Certain products may be non-returnable or exchange-only, as specified on their respective product pages.
Important Note
Return and exchange eligibility is subject to the product-specific policy mentioned on the product page. We reserve the right to update the return and exchange policy when necessary.
For a smooth return experience, please keep your product, tags and original packaging safely until you are sure you want to keep the item.